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February 10th, 2005, 06:16 AM
| #1 |
 Joined: May 29th, 2004 Last Online: November 19th, 2008 Posts: 8,063
Rep Power: 27   |  Acer is not that bad after all.. I was ranting about Acer's customerservice that's it's bad..it still is. They told me that I wouln't have my notebook for over 4 weeks, guess what? I got an email yesterday that it's repaired and I will have it in 2 days. So that's not even 2 weeks! Bad thing is, I'm on holiday when they bring it... 
__________________  Your talents are not an achievement. What you do with them is. Owner of a 1970 Beetle 1300. (click for movies) Water is only to do the dishes. |
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February 10th, 2005, 06:29 AM
| #2 |
| VIP  Joined: Mar 8th, 2004 Last Online: April 3rd, 2007 Location: Vancouver, Canada Posts: 2,546
Rep Power: 22 | I worked in customer service\technical support for laptops all summer. They always just tell you the longest possible time to get the product back - not a realistic estimate of how long it will take. They just figure people will be happy when they get it back early, but most of the time it just causes shipping confusion (like it is with you). 
__________________  *Disclaimer: 'Official "What's that Song?" Guy' unless said song is European house music or sung in German. |
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February 10th, 2005, 06:43 AM
| #3 |
| Joined: May 26th, 2004 Last Online: August 26th, 2005 Location: hong kong Posts: 5,216
Rep Power: 0  | i guess they give u a late date so it i will get u to think twice about sending it there |
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February 10th, 2005, 08:30 AM
| #4 |
| Captain Internet  Joined: Dec 19th, 2004 Last Online: Yesterday Location: Bahrain Age: 24 Posts: 2,425
Car: Audi TT '08 Rep Power: 164  | Acer in Middle East have a new collect/drop policy, all of their products will be picked from you and returned after repair/service. And within a very short time. |
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February 10th, 2005, 08:38 AM
| #5 |
 Joined: Dec 30th, 2004 Last Online: November 23rd, 2008 Location: Sydney Posts: 242
Rep Power: 17 | Happy with my acer laptop!
__________________ Nurburgring 03 - 1992 Mercedes Benz 190e 2.6 Nurburgring 04 - 2004 Chrysler Crossfire Nurburgring 05 - 2005 BMW 318Ci Nurburgring 06 - 2006 Porsche 911 Carrera S Nurburgring 06 - 2006 Mercedes Benz S350 Nurburgring 07 - 2007 Audi RS4 (No laps!) Nurburgring 08 - 2008 Renault Clio Sport Thruxton 06 - RX8, SLK350, 996 Turbo, F430, Murcielago |
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February 10th, 2005, 09:08 AM
| #6 | |
| Lazy Head Dude  Joined: Sep 21st, 2003 Last Online: Yesterday Location: Portland, Oregon Posts: 21,086
Car: Dodge Viper (I wish!) Rep Power: 237  | Quote:
__________________ Fight back against the evil Quiky by +1'ing this post! There is no replacement for displacement. - Wolfgang Bernhard, Chief Operating Officer, Chrysler Group talking about the Dodge Viper SRT-10 ... I ask Herb Helbig, vehicle synthesis manager for SRT and a member of the original Team Viper development group since day one, if they'd ever thought of adding traction control. "It comes with two," he says, pointing at my feet. "Learn to use them." Got it. - Motor Trend on the 2006 Dodge Viper Coupe, November 2005 | |
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February 10th, 2005, 09:56 AM
| #7 |
| Wants Rick Astley's Babies  Joined: Nov 12th, 2004 Last Online: Yesterday Location: Regensburg, Bavaria Age: 27 Posts: 6,028
Car: Golf LFS Status:  Rep Power: 40  | That's what I love about my Sony monitor. It has had some flaws so far, but everytime they picked one up, they gave me another one... And mostly a better model. "I'm sorry Sir, we don't have your Monitor in stock at the moment, can we ship you the newer model?" Awesome... Buba
__________________  [18:11] MXM: it means buba is better than you now [18:12] sam-l: In what way? [18:12] Slycer: longer penis |
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February 10th, 2005, 12:47 PM
| #8 |
| Joined: May 29th, 2004 Last Online: November 19th, 2008 Posts: 8,063
Rep Power: 27 | Oh my laptop was send free too! They pick it up and drop it off too..all free..so not really that bad, concidering other brands let you ship it yourself.
__________________ Your talents are not an achievement. What you do with them is. Owner of a 1970 Beetle 1300. (click for movies) Water is only to do the dishes. |
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February 10th, 2005, 01:51 PM
| #9 | |
| Lazy Head Dude Joined: Sep 21st, 2003 Last Online: Yesterday Location: Portland, Oregon Posts: 21,086
Car: Dodge Viper (I wish!) Rep Power: 237 | Quote:
I'm gonna contact them though to see if they like have an authorized dealer that can check for them to see if it's truely damaged and if so, then will they cover the cost. If not, I'll threaten to not buy another Viewsonic. Dunno if all of that will do any good, but worth a shot.
__________________ Fight back against the evil Quiky by +1'ing this post! There is no replacement for displacement. - Wolfgang Bernhard, Chief Operating Officer, Chrysler Group talking about the Dodge Viper SRT-10 ... I ask Herb Helbig, vehicle synthesis manager for SRT and a member of the original Team Viper development group since day one, if they'd ever thought of adding traction control. "It comes with two," he says, pointing at my feet. "Learn to use them." Got it. - Motor Trend on the 2006 Dodge Viper Coupe, November 2005 | |
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February 10th, 2005, 09:43 PM
| #10 |
 Joined: Jun 7th, 2004 Last Online: 12:11 AM Location: Wales, UK Age: 22 Posts: 1,007
Car: 205 1.9 GTI Rep Power: 23 | I'm happy with my Acer laptop as well, havn't needed to use tech support yet thank god!
__________________ Currently Drive - 205 GTI Currently Want - 1967 Mustang GT500 (Eleanor!) |
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February 10th, 2005, 10:08 PM
| #11 | |
| Global Moderator  Joined: Nov 30th, 2004 Last Online: 02:57 AM Location: Northern Virginia, USA Age: 25 Posts: 2,249
Car: 2007 Durango Rep Power: 20 | Quote:
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February 11th, 2005, 12:43 PM
| #12 |
| Joined: May 29th, 2004 Last Online: November 19th, 2008 Posts: 8,063
Rep Power: 27 | It's back already! 
__________________ Your talents are not an achievement. What you do with them is. Owner of a 1970 Beetle 1300. (click for movies) Water is only to do the dishes. |
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February 11th, 2005, 03:33 PM
| #13 |
| I Bought This Title :o  Joined: May 17th, 2004 Last Online: Yesterday Location: The Netherlands Age: 23 Posts: 2,967
Car: Saab 93 2.0t @ stage 3 now Rep Power: 31 | I didn't read what happened to it? ps, its nice to read stuff like this. Mostly a company only stands out because something negative happened :/ |
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February 20th, 2005, 02:16 PM
| #14 |
| Joined: May 29th, 2004 Last Online: November 19th, 2008 Posts: 8,063
Rep Power: 27 | ^ The thing made more noise and it annoyed me. This was their test report: Change parts,M/B - Reflash BIOS Fan exchanged, bios update No idea what it means but it's repaired so I don't care 8)
__________________ Your talents are not an achievement. What you do with them is. Owner of a 1970 Beetle 1300. (click for movies) Water is only to do the dishes. |
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February 20th, 2005, 02:25 PM
| #15 |
 Joined: Jun 4th, 2004 Last Online: 12:33 AM Location: Melbourne, Australia Age: 20 Posts: 8,514
Car: 00' Subaru Forester GT LFS Status:  Rep Power: 28  | I guessing you messed with your bios and screwed up some settings 
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February 20th, 2005, 03:40 PM
| #16 |
| Joined: May 29th, 2004 Last Online: November 19th, 2008 Posts: 8,063
Rep Power: 27 | No I didn't, never touched BIOS on my notebook!!
__________________ Your talents are not an achievement. What you do with them is. Owner of a 1970 Beetle 1300. (click for movies) Water is only to do the dishes. |
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February 22nd, 2005, 12:03 PM
| #17 |
| Joined: May 26th, 2004 Last Online: August 26th, 2005 Location: hong kong Posts: 5,216
Rep Power: 0 | i cant get into the bios on mine lol |
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February 22nd, 2005, 12:06 PM
| #18 |
| Joined: Jun 4th, 2004 Last Online: 12:33 AM Location: Melbourne, Australia Age: 20 Posts: 8,514
Car: 00' Subaru Forester GT LFS Status: Rep Power: 28 | you can get into the BIOS on any computer... but for laptops... its usually a F key instead of the Usual delete button... it will tell you when it shows the ASUS logo or something
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February 23rd, 2005, 01:13 AM
| #19 |
| Joined: May 26th, 2004 Last Online: August 26th, 2005 Location: hong kong Posts: 5,216
Rep Power: 0 | give that a go then |
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March 30th, 2005, 11:57 AM
| #20 |
 Joined: Dec 5th, 2004 Last Online: 12:05 AM Location: Vantaa, Finland Age: 22 Posts: 288
Car: Pt cruiser (not really) LFS Status:  Rep Power: 20 | my acer ferrari 3200 hard drive went broke, and acer finland sayed that i must leave my computer in the post office, and the post knows where to send it. It was 2 weeks on repaired (none it was 1.1.2005 when i send it) and its working fine now. they have good varranty repair services.
__________________ only google knows, Galantti in the Gear irc channel. "no money, no funny, no life, just adsl and torrents" - c ME  @34.90 € ~51.64 $ ~25.95 £ / month with no limits!
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