Computer crashing....would like advice.

Janus · October 12th, 2005, 4:52 PM

My computer has been crashing seemingly randomly for the past few months. I thought it was due to my high CPU temp (which was too hot) and replaced the fan, heatsink etc. This fixed the CPU temp problem, but the crashing has remained.

When it crashes I am presented with this message:

http://img429.imageshack.us/img429/8093/crash8zf.jpg

I'm not sure what is causing this problem and was wondering if anybody is able to shed some light on it for me...and a possible solution.

I've Googled "IRQL_NOT_LESS_OR_EQUAL" and there seems to be some conjecture over what is the cause.

Some say that it is a conflict with Logitech mouse drivers and suggest updating to the latest ones to fix the problem. Although whilst I do use a Logitech mouse, I am using the latest drivers and have been for months prior to the problem starting.

I read another forum post where the person thought it is caused by ATI drivers and suggests updating those. Again more people said that this is wrong.

I thought it may be busted RAM.

So now I am really confused over the cause...and thus not sure what the solution may be.

If anyone here is able to lend a hand I would be eternally grateful.

Kip_6666 · October 12th, 2005, 5:04 PM

It can be a number of things. I'd first try testing the ram. If thats dodgy your computer does kind of wierd things.

http://www.memtest86.com/

swek · October 12th, 2005, 5:33 PM

^^ What he said. The same error ocurred on my PC a few months back. I later found out that it was caused by my ram modules. They weren't compatible, so they crashed my system randomly when combined.

bone · October 12th, 2005, 5:53 PM

i had the same thing, and it was my video card which had a conflict with something

only managed to get it ok by "format c:"

jayjaya29 · October 12th, 2005, 6:00 PM

How I hate these screens. If testing the ram does not fix the problem, write down all the numbers all the 0x059834 numbers, goto microsofts's website and look up all the numbers and see what you get. You might find why you are getting the problem, or you may not.

Unfortunately, the sure-fire way to get rid of the problem is to format your harddrive, or to at least try reinstalling windows, which may work. Best of luck.

TechZ · October 12th, 2005, 6:45 PM

Its usually a RAM issue, so like its been said already, run MemTest.

Also try a newer/older version of your video drivers, that can cause this issue as well.

BigJ · October 12th, 2005, 8:07 PM

reformat

Silverstar · October 12th, 2005, 8:25 PM

I've had that happen also...it always said it was my nVidia drivers or something related. Since I have gotten the new forceware drivers it hasn't happened..

Z102 · October 12th, 2005, 8:58 PM

I've seen this weird "IRQL_NOT_LESS_OR_EQUAL" blue screen happen in three different computers, and in the three occasions it meant three different things. In the first, it was one RAM module which was bad, the second time it was the hard disk, which had a number of bad sectors, and the third time the cause was a damaged mainboard. Then, of course, I've had this happen in my computer with some versions of the ATI drivers. Looking for that error in Microsoft's Knowledge Base I had the impression that it simply meant: "There's something wrong with your computer, don't know exactly what, but it has caused Windows to crash, so I'm showing you this screen so that you check it out". images/smilies/smile.gif

pdanev · October 12th, 2005, 10:24 PM

I get this from time to time as well images/smilies/dry.gif

I have the simplest logitech mouse, doesnt even need a driver.
ATI card over here as well, drivers out of date long time ago, cant update them since ati dont release drivers for laptops. One of my housemates has the exact same laptop, he never has this issue.
Can't be ram, I recently upgraded to 2x512 from 2x256.

fluke667 · October 12th, 2005, 10:24 PM

i've seen outdated nic drivers causing this problem images/smilies/mad.gif

bartboy9891 · October 12th, 2005, 10:31 PM

i used to get Unmountable_Boot_Volume message a lot on my old comp, what does that mean? (sorry to hijack the thread images/smilies/bangin.gif

)

Dark_Templer_102 · October 12th, 2005, 10:34 PM

I'm guessing something to do with your HD

ESPNSTI · October 12th, 2005, 11:30 PM

I've had this problem before and it turned out to be a bad HDD cable.

When I researched it at the time I think it had something to do with two or more different devices sharing the same IRQ.
Theoretically isn't supposed to matter since the drivers are supposed to be able handle it, but in practice drivers aren't perfect.

Of course in the old days you could still force your devices to be on different IRQs so you wouldn't have this problem.
ACPI usually does a lousy job of keeping devices on separate IRQs. images/smilies/mad.gif

cvrefugee · October 13th, 2005, 8:07 AM

Try using the newest ATI Catalyst 5.10 drivers.

October 12th, 2005, 4:52 PM	#1
Janus Joined: Apr 20th, 2005 Last Online: November 15th, 2009 Location: Adelaide, Australia Age: 25 Posts: 1,348 Rep Power: 21	Computer crashing....would like advice. My computer has been crashing seemingly randomly for the past few months. I thought it was due to my high CPU temp (which was too hot) and replaced the fan, heatsink etc. This fixed the CPU temp problem, but the crashing has remained. When it crashes I am presented with this message: I'm not sure what is causing this problem and was wondering if anybody is able to shed some light on it for me...and a possible solution. I've Googled "IRQL_NOT_LESS_OR_EQUAL" and there seems to be some conjecture over what is the cause. Some say that it is a conflict with Logitech mouse drivers and suggest updating to the latest ones to fix the problem. Although whilst I do use a Logitech mouse, I am using the latest drivers and have been for months prior to the problem starting. I read another forum post where the person thought it is caused by ATI drivers and suggests updating those. Again more people said that this is wrong. I thought it may be busted RAM. So now I am really confused over the cause...and thus not sure what the solution may be. If anyone here is able to lend a hand I would be eternally grateful. __________________ "Hopefully once petrol hits $2.50 per litre all the 18 year olds with riced up Nismos wont be able to afford to drive their neon-clad tard rockets around at 200km/h anymore, and it will be back to the good old days of riding a donkey to school."

October 12th, 2005, 5:04 PM	#2
Kip_6666 I Bought This Title :o Joined: May 17th, 2004 Last Online: November 20th, 2009 Location: The Netherlands Age: 23 Posts: 3,041 Car: Saab 9-3 2.0t @ stage 3 now & Saab Viggen Rep Power: 53	It can be a number of things. I'd first try testing the ram. If thats dodgy your computer does kind of wierd things. http://www.memtest86.com/ __________________ http://www.internet-memes.com Now with 50% less database error My Flickr

October 12th, 2005, 6:00 PM	#5
jayjaya29 Joined: Mar 18th, 2005 Last Online: Yesterday Location: Lindenhurst, NY Age: 21 Posts: 5,241 Car: 2000 Nissan Altima Rep Power: 36	How I hate these screens. If testing the ram does not fix the problem, write down all the numbers all the 0x059834 numbers, goto microsofts's website and look up all the numbers and see what you get. You might find why you are getting the problem, or you may not. Unfortunately, the sure-fire way to get rid of the problem is to format your harddrive, or to at least try reinstalling windows, which may work. Best of luck. __________________ Check out my Gallery. Check out my Car.

October 12th, 2005, 6:45 PM	#6
TechZ Captain Internet Joined: Dec 19th, 2004 Last Online: Yesterday Location: Bahrain Age: 25 Posts: 2,921 Car: Audi TT '08 Rep Power: 200	Its usually a RAM issue, so like its been said already, run MemTest. Also try a newer/older version of your video drivers, that can cause this issue as well. __________________ techzonline.net

October 12th, 2005, 8:07 PM	#7
BigJ Joined: Dec 20th, 2004 Last Online: November 18th, 2009 Location: Portland, Oregon Posts: 288 Rep Power: 22	reformat __________________

October 12th, 2005, 5:33 PM	#3
swek Ex-Moderator Joined: May 19th, 2004 Last Online: 1:15 AM Location: Hamburg, Germany Age: 27 Posts: 4,524 Car: Does a bicycle count? Rep Power: 67	^^ What he said. The same error ocurred on my PC a few months back. I later found out that it was caused by my ram modules. They weren't compatible, so they crashed my system randomly when combined.

October 12th, 2005, 5:53 PM	#4
bone "bangle for president" Joined: Jan 14th, 2004 Last Online: Yesterday Location: belgium!! Age: 25 Posts: 6,506 Car: yamaha banshee (and an opel astra from work) Rep Power: 40	i had the same thing, and it was my video card which had a conflict with something only managed to get it ok by "format c:"

October 12th, 2005, 8:25 PM	#8
Silverstar Joined: Jul 29th, 2005 Last Online: Yesterday Location: Center Point, Iowa Age: 23 Posts: 1,145 Car: '08 Subaru Impreza STI\|'90 Ford Mustang GT LFS Status: Rep Power: 26	I've had that happen also...it always said it was my nVidia drivers or something related. Since I have gotten the new forceware drivers it hasn't happened.. __________________ SS - Bishop of the Hot Hatches, Church of the Horizontally Opposed Flickr\|deviantART

October 12th, 2005, 8:58 PM	#9
Z102 Joined: Aug 25th, 2005 Last Online: November 8th, 2009 Location: Valencia, Spain Age: 34 Posts: 513 Car: '07 Ford Fiesta 1.6 Sport Rep Power: 20	I've seen this weird "IRQL_NOT_LESS_OR_EQUAL" blue screen happen in three different computers, and in the three occasions it meant three different things. In the first, it was one RAM module which was bad, the second time it was the hard disk, which had a number of bad sectors, and the third time the cause was a damaged mainboard. Then, of course, I've had this happen in my computer with some versions of the ATI drivers. Looking for that error in Microsoft's Knowledge Base I had the impression that it simply meant: "There's something wrong with your computer, don't know exactly what, but it has caused Windows to crash, so I'm showing you this screen so that you check it out". __________________ "A rubbish car, I'm afraid, is a waste of petrol." Jeremy Clarkson

October 12th, 2005, 10:24 PM	#10
pdanev Joined: Oct 4th, 2004 Last Online: Yesterday Location: Netherlands Age: 26 Posts: 5,645 LFS Status: Rep Power: 28	I get this from time to time as well I have the simplest logitech mouse, doesnt even need a driver. ATI card over here as well, drivers out of date long time ago, cant update them since ati dont release drivers for laptops. One of my housemates has the exact same laptop, he never has this issue. Can't be ram, I recently upgraded to 2x512 from 2x256.

October 12th, 2005, 10:24 PM	#11
fluke667 Joined: Nov 1st, 2004 Last Online: 11:35 AM Location: Stuttgart - Germany Age: 35 Posts: 1,030 Rep Power: 62	i've seen outdated nic drivers causing this problem __________________

October 12th, 2005, 10:31 PM	#12
bartboy9891 I'm not Moe Joined: Dec 1st, 2004 Last Online: 1:33 AM Location: University of Michigan Age: 20 Posts: 8,810 Car: 1996 Grand Am SE sedan, and dad's 2006 S60 2.5T Rep Power: 79	i used to get Unmountable_Boot_Volume message a lot on my old comp, what does that mean? (sorry to hijack the thread ) __________________

October 12th, 2005, 10:34 PM	#13
Dark_Templer_102 Joined: Jul 17th, 2004 Last Online: 9:37 AM Location: Alpharetta, Georgia. U.S.A Posts: 1,677 Car: Subaru Legacy GT Rep Power: 0	I'm guessing something to do with your HD __________________

October 12th, 2005, 11:30 PM	#14
ESPNSTI Can't Find Waldo Joined: Dec 9th, 2003 Last Online: Yesterday Location: Decorah, IA Age: 37 Posts: 4,333 Car: 2004 Subaru Impreza WRX STI (USDM) LFS Status: Rep Power: 42	I've had this problem before and it turned out to be a bad HDD cable. When I researched it at the time I think it had something to do with two or more different devices sharing the same IRQ. Theoretically isn't supposed to matter since the drivers are supposed to be able handle it, but in practice drivers aren't perfect. Of course in the old days you could still force your devices to be on different IRQs so you wouldn't have this problem. ACPI usually does a lousy job of keeping devices on separate IRQs. __________________ Top Gear Episode Guide (Excel) \| Top Gear Episode Guide (HTML) \| Top Gear Classic Episode Guide (HTML) Other Top Gear Guides \| Fifth Gear Guides \| Clarkson's TV/Video List \| Tiff Needell's TV/Video List

October 13th, 2005, 8:07 AM	#15
cvrefugee Joined: Aug 16th, 2004 Last Online: Yesterday Location: Corona, CA Age: 29 Posts: 3,761 Car: 2005 Scion xB Rep Power: 86	Try using the newest ATI Catalyst 5.10 drivers.

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