USB Mass Storage Trouble

petarkb · November 13th, 2007, 08:35 AM

...so my laptop (Acer Aspire 3020) is acting... unpredictably whenever I insert a USB Mass Storage device in its USB port. Sometimes it works, sometimes it says "Cannot recognize USB, GFY. And oh, by the way, here's a driver for unknown devices that does nothing and only gets in your way" which isn't very nice of it. It does that with a variety of devices and so far I haven't been able to notice any pattern on what works and when.

So, I deleted all USB drivers from Hardware Manager and that worked... 2 times until it acted up again. So I deleted them again. No effect. Then I repair-installed XP (yea by the way it's XP SP2). That didn't work either.

So I installed another version of XP called Black Edition. That worked once, and then I got the Unknown Device bull again. BTW, I wouldn't recommend XP BE.

My GF says it acted up with the mouse yesterday, but when she restarted the PC the problem went away.

Any ideas?

cvrefugee · November 13th, 2007, 08:53 AM

Try another USB port? Maybe it's a hardware issue.

jensked · November 13th, 2007, 10:01 AM

So it doesn't really have to do something with the device itself (it also happens with ze mouse)...

Maybe Acer has something on their website about it? Or download the USB drivers from their website. Maybe those are newer and work better.

petarkb · November 13th, 2007, 03:41 PM

I tried all ports and no, Acer have nothing in the way of chipset drivers on their website.

They DO have a new BIOS version there, though. Could that work? (I'm not at home so I can't try it)

cvrefugee · November 13th, 2007, 06:24 PM

To rule out a software/driver issue, burn a Live CD with Ubuntu or Knoppix and see if the USB ports work in a different OS environment (other than Windows).

epp_b · November 13th, 2007, 08:28 PM

That's happened to me a few times. There's something flaky with the hardware somewhere along the line. It could be as simple as using a different cable.

petarkb · November 14th, 2007, 12:02 PM

Quote:

Originally Posted by epp_b

That's happened to me a few times. There's something flaky with the hardware somewhere along the line. It could be as simple as using a different cable.

Actually, I never thought about the cable. O.o That's an excellent point there. Thanks, will try.

November 13th, 2007, 08:35 AM	#1
petarkb Joined: Feb 12th, 2007 Last Online: 11:32 AM Posts: 986 Car: Sixteen Cylinder Air Car, Metal Powered Rep Power: 17	USB Mass Storage Trouble ...so my laptop (Acer Aspire 3020) is acting... unpredictably whenever I insert a USB Mass Storage device in its USB port. Sometimes it works, sometimes it says "Cannot recognize USB, GFY. And oh, by the way, here's a driver for unknown devices that does nothing and only gets in your way" which isn't very nice of it. It does that with a variety of devices and so far I haven't been able to notice any pattern on what works and when. So, I deleted all USB drivers from Hardware Manager and that worked... 2 times until it acted up again. So I deleted them again. No effect. Then I repair-installed XP (yea by the way it's XP SP2). That didn't work either. So I installed another version of XP called Black Edition. That worked once, and then I got the Unknown Device bull again. BTW, I wouldn't recommend XP BE. My GF says it acted up with the mouse yesterday, but when she restarted the PC the problem went away. Any ideas?

November 13th, 2007, 10:01 AM	#3
jensked Joined: Mar 31st, 2005 Last Online: 10:59 AM Location: Flanders, Belgium Age: 25 Posts: 3,972 Car: RIP Opel Astra -> 2006 Toyota Corolla Wagon Rep Power: 40	So it doesn't really have to do something with the device itself (it also happens with ze mouse)... Maybe Acer has something on their website about it? Or download the USB drivers from their website. Maybe those are newer and work better. __________________

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Need help with mass-recording	pdanev	Live For Speed	5	August 26th, 2007 04:22 AM
Mass Effect	Viper007Bond	Entertainment	4	August 18th, 2007 09:00 AM
VW Car Storage in Germany	Viper007Bond	General Automotive	21	May 14th, 2006 10:16 AM
1 Terabyte of Solid State Storage Space!	TechZ	Technology	13	March 17th, 2006 09:47 AM
Gmail Storage Program	jasonchiu	Off-Topic	6	October 26th, 2004 04:45 PM

November 13th, 2007, 08:53 AM	#2
cvrefugee Joined: Aug 16th, 2004 Last Online: 05:13 AM Location: Corona, CA Age: 28 Posts: 3,377 Car: 2005 Scion xB Rep Power: 56	Try another USB port? Maybe it's a hardware issue.

November 13th, 2007, 03:41 PM	#4
petarkb Joined: Feb 12th, 2007 Last Online: 11:32 AM Posts: 986 Car: Sixteen Cylinder Air Car, Metal Powered Rep Power: 17	I tried all ports and no, Acer have nothing in the way of chipset drivers on their website. They DO have a new BIOS version there, though. Could that work? (I'm not at home so I can't try it)

November 13th, 2007, 06:24 PM	#5
cvrefugee Joined: Aug 16th, 2004 Last Online: 05:13 AM Location: Corona, CA Age: 28 Posts: 3,377 Car: 2005 Scion xB Rep Power: 56	To rule out a software/driver issue, burn a Live CD with Ubuntu or Knoppix and see if the USB ports work in a different OS environment (other than Windows).

November 13th, 2007, 08:28 PM	#6
epp_b n00b of the year Joined: Jun 23rd, 2006 Last Online: 06:30 AM Location: Canadaland :) Posts: 4,654 Car: 1995 Nissan 240SX Rep Power: 40	That's happened to me a few times. There's something flaky with the hardware somewhere along the line. It could be as simple as using a different cable.

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)