Well the whole situation is a bit inconvenient, but I don't see why it's such a big deal.
First of all I don't see how does it affect the price of the car, since every other used car has the odo manipulated and your car has at least got the original mileage indicated on the door and verified by the dealer. It's still lazyness on the dealer's side, but it's a common practice. Wasn't the salesman just using it as an excuse to negotiate a lower price?
No, the Ford dealer said that the reason the price was
below wholesale was because of the odometer. They wanted that Civic, they wanted it bad until the odometer issue came up. Maybe in your world $3,000 is "inconvenient" but in mine, it's the difference between affording a vehicle and having to ask my friend to tow my bikes and haul my shit from California to Utah.
Anyway, you can go the dealership and get the mileage set properly by them. If they refuse, ask any guy with a laptop and the right cord to change it for you for a few bucks. Problem solved.
You really haven't been paying attention, have you? Also, you have no idea how odometers work. You can't just plug in a laptop and change the mileage. Also, any changes to an odometer
must take place at a certified shop and there is loads of documentation about it. The law, read it.
Either way, I don't see what the car maker has to do with the quality of the repairs performed by a dealership, particularly if the problem was discovered years later, it's a matter of the customer and the dealer.
Except the dealer said they were following Honda North America procedure and it was the
dealer who said to call HNA. HNA could have said that the dealer fucked up the repair and directed them to fix it, but they didn't. They said that a sticker on the door instead of resetting the odometer to the proper mileage (something that is entirely possible to do) is their standard of service and that they would not take any steps to remedy the situation.
If someone fixed your car under warranty and years later you found out that they botched it up, and that the repair cost you $3,000 down the road (while the car is still under an extended warranty through the dealer that did the repair) wouldn't you want them to fix the problem and restore the car to it's proper state? Wouldn't you be just a tad pissed off if they
lied to you about the repair?
Go look at your bank balance. Subtract $3,000. That's what Honda is costing me right now.