I had no idea that thing was being so problematic! Still, a great spec and once y'all get it sorted it'll be a monster on the trails. I look forward to being towed up a trail by it the next time my junk breaks in Moab.
I hate everything about that.
Sure, it's way easier for the executive team to meet their revenue targets (bonus payouts) when every customer is paying yearly, but spending that much on something and not owning it. Nope. These would be a candidate for a 3 year lease and dump.