The_Finn
Well-Known Member
The Story:
Moms laptop which is old and decrepit. She says she received a "windows update" message about a week ago and hit the OK button. however i did not receive any such message on my computer so god knows what she "updated" but ever since the "update" we have been having an issue with Both FireFox and IE
The Problem:
Both IE and Firefox crash on startup... IE will actually load the window and then crash before it can display the homepage. FF never even makes it to the window stage basically you double click the icon and instantly get the "FF has encountered a problem do you want to report" dialog box. Now the interesting bit. If i disable plugins/addons in both IE or FF they both start fine infact i am posting from the effected computer right now just that the browser is currently set to safe mode. Also AVG has been erroring out as well.
So yeah thats it i have done some basic google searching but come up with nothing. The AVG issue kinda scares me since the MO of more than a few viruses is to disable anti-virus. Anyway any help would be greatly appreciated thanks. Obviously +1 to whomever finds a fix that doesn't involve reformating.
Moms laptop which is old and decrepit. She says she received a "windows update" message about a week ago and hit the OK button. however i did not receive any such message on my computer so god knows what she "updated" but ever since the "update" we have been having an issue with Both FireFox and IE
The Problem:
Both IE and Firefox crash on startup... IE will actually load the window and then crash before it can display the homepage. FF never even makes it to the window stage basically you double click the icon and instantly get the "FF has encountered a problem do you want to report" dialog box. Now the interesting bit. If i disable plugins/addons in both IE or FF they both start fine infact i am posting from the effected computer right now just that the browser is currently set to safe mode. Also AVG has been erroring out as well.
So yeah thats it i have done some basic google searching but come up with nothing. The AVG issue kinda scares me since the MO of more than a few viruses is to disable anti-virus. Anyway any help would be greatly appreciated thanks. Obviously +1 to whomever finds a fix that doesn't involve reformating.
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