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I'm having problems with my laptop locking up. It's an HP/Compaq nc8430. I won't bother rattling off all of the specs, you can read them here:
http://shopping.hp.ca/cStoreCA/opti...ategoryId=305&ComponentID=8944&BEId=5&Lang=EN
That is the exact notebook I have, only I've upgraded the RAM to 2GB.
When the lockups occur, it's a *complete* lockup. The mouse and keyboard don't respond, if I'm playing audio at the time it freezes, it will constantly loop the last few milliseconds of whatever audio is playing. The only hardware controls that will respond are the audio mute button and the power button.
The lockups will happen anytime, with no common denominator as to when or how they happen. I can be working, listening to music, watching a video, gaming, at idle .... it doesn't matter. Frequency seems to be anywhere from every day to once a week.
The only way to get out the lockup is a hard shutdown (holding in the power button until it switches off).
I have troubleshooted in the following ways:
Additionally, I've run the built-in memory and hard drive tests in the system BIOS. They both reported no errors.
I would like to run the computer in the system BIOS (sitting completely idle) for a long period of time to see if it's hardware or software related...but I don't have a long period of time (gotta work).
Any other ideas? This is getting really frustrating
http://shopping.hp.ca/cStoreCA/opti...ategoryId=305&ComponentID=8944&BEId=5&Lang=EN
That is the exact notebook I have, only I've upgraded the RAM to 2GB.
When the lockups occur, it's a *complete* lockup. The mouse and keyboard don't respond, if I'm playing audio at the time it freezes, it will constantly loop the last few milliseconds of whatever audio is playing. The only hardware controls that will respond are the audio mute button and the power button.
The lockups will happen anytime, with no common denominator as to when or how they happen. I can be working, listening to music, watching a video, gaming, at idle .... it doesn't matter. Frequency seems to be anywhere from every day to once a week.
The only way to get out the lockup is a hard shutdown (holding in the power button until it switches off).
I have troubleshooted in the following ways:
- These lockups were occurring before I upgraded the RAM, so I removed the original RAM (leaving the new RAM in) and the lockups still occurred. So it's not the RAM
- I structurally copied my partitions to another hard drive and then put that hard drive in the internal bay. The lockups still occurred. So it's not the Hard Drive
Additionally, I've run the built-in memory and hard drive tests in the system BIOS. They both reported no errors.
I would like to run the computer in the system BIOS (sitting completely idle) for a long period of time to see if it's hardware or software related...but I don't have a long period of time (gotta work).
Any other ideas? This is getting really frustrating