2 small issues have appeared on the car.
The foam that goes around the windshield is not glued properly in one spot, and is now visible where it shouldn't be. That started last winter.
And the gasket that goes around the rear left door is broken and coming off. That started earlier this summer.
I brought up both issues on the phone when I took an appointment for a regular service.
The dealership confirmed the issues at the service, and for issue #1, they had to take pictures and make a request to proceed with Ford Canada. No big deal. They ordered the part for issue #2.
Fast forward a few weeks to today, they've received the part, so I have an appointment for issue #2, but still no answers for #1.
Show up at my appointment, and after waiting ½ hour, I learned that they received the wrong part
They also checked the other doors, and found another one that starting to show a similar problem.
So I started the day with 2 problems, was expecting to finish with 1, I now have 3.