Notebook won't shut down

BrunoAMG

Active Member
Joined
Jun 25, 2013
Messages
468
Location
Brazil
Car(s)
'12 Fiat Bravo Essence 1.8
I can't normally shut down my HP G42 notebook, the only way to turn it off is by holding the power button for several seconds...


Anyone knows how to fix this?
 
Can you be a little more specific? What happens when you click "shut down" - anything at all?
 
Have you tried updating the firmware?
 
I think a hammer will solve the problem. :D
 
Can you be a little more specific? What happens when you click "shut down" - anything at all?

When i click "shut down" the screen becomes black but i still can hear the cooler working...

My firmware is the latest one and i don't think that the power button's functions got re-assigned.
 
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