CD82
Well-Known Member
Comcast did the opposite to me. Slower for more money. That was the final straw that made me switch ISPs.
That sucks. I used to have somewhat similar ISP - always lagging behind a couple of years in regards to the real world bandwidth that everybody else got, and of course they were still charging full price and would not have switched to a higher bandwidth for free in a million years.
The funny thing is, my previous ISP was a rather big company and my current ISP only supplies a couple of small towns, but so far their service has been great. I moved in on a Saturday, and on Monday the connection was already available and ready to be used (while I was expecting to have to use my mobile data for a several week long hotspot). Also at some point the ISP lost connection with whichever backbone they are using. So everybody was without internet for a day. And even though it wasn't the ISP's fault (at least that's what they claim) they gave everyone the whole month for free as a compensation. And it's not like people were complaining or threatening to go to court over a day of no connection.