Bol.com, for those of you lucky enough not to live in the Lowlands, it's the local version of Amazon, I have never ordered from them because they over-advertise, and everyone who advertises that much has something to hide.
However this time they had just what I needed, in stock, and on next day shipping, so against better judgment I gave them a try.....9 days and plenty of 'order confirmed' , 'order processed' and 'order ready for shipping' later? You guessed it, nada, 'chatted' with what was either a human being only capable of speaking in pre-learned sentences, or a bot, and they found out it 'got lost' on their end and that they would be sending a replacement....by next week.
The kicker? This was a Birthday present for my girl, and her birthday is tomorrow.
Shit.